Who do I serve?

People wanting to successfully engage others with their advice, product(s) or service(s)

  • Individuals

  • Practices / Businesses

  • Licensees / Dealer Groups

  • Professional Services Firms

How do I serve?

Ultimately, I work with the individual

It is always where the real learning takes place

Whether the path is via a Conference / PD session, or as part of an 8-week in-house program

What do I know?

Most of us are uncomfortable when we get the sense someone is trying to “sell” us something

Most of us are uncomfortable trying to convince someone to buy what we have

The Mindset Intentions and Language of selling are about Connecting Convincing and Closing

The Mindset Intentions and Language of serving are about Consciousness Connection and Co-Creation

What do I have?

A way, a method, a process that is the “how” for those wanting to operate from the world of serving

MINDSET - Consciousness

  • What do you do?

  • Why do you do it?

  • Our True Role

  • A Simple Truth

  • Two questions

  • What do you think…how do you feel?

  • The intentions of selling

  • The intentions of serving

  • The 5-steps of selling

  • The 5-steps of serving

INTENTIONS - Connection

LANGUAGE - Co-Creation

  • The four word filters

  • Words to never use and why not

  • Words to always use and why

  • From business speak to human speak

  • Co-Creation in action - the first four questions

The Art & Science of Communication

Helping Clients More…

beyond what you know and have

  • Definition

  • What’s listening got to do with it, do with it?

  • The open question muscle

  • Why do I have a migraine?

  • Communication styles matrix

  • Decide

  • Awareness

  • The right solution

  • The right conversation

  • Mindset and Intentions reinforced